Although it had been in business for decades, this Michigan metal stamper was determined to improve quality, productivity, and customer responsiveness. To help achieve those goals, the GLTAAC client used TAAF matching funds for a project led by their local MEP (MMTC-West).

The MEP consultant began by including both front-line supervisors and company management in process assessment and Value Stream Mapping. From this, the team was able to pin-point immediate opportunities to eliminate waste and improve workflow. They then developed and began executing an implementation plan, backed up with coaching and assistance from the consultant.  It was a success – the GLTAAC client’s on-time delivery has gone from 74% to 95%, and quality metrics are also much improved. Total cost was $27.5K (TAAF paid 50%).

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